Services We Provide
New Computers:
- Pre-purchase consulting (assessment, advice, quote preparation)
- Configuration and Setup (delivery, software installation, network configuration, peripheral setup)
Existing Computers:
- Upgrades – Software (operating systems, applications, network client)
- Upgrades – Hardware (printer, scanner, memory, hard drive, cd-rom and floppy drives)
- Hardware Repair or Replacement (troubleshoot problems and assist in ordering new if necessary)
- Software Analysis (troubleshoot software incompatibilities, re-installations)
- Facilitate Warranty Work and Serve as Liaison with vendors
(provide loaner equipment when available, spare parts inventory)
Computer Labs, Multimedia Classrooms and Carts:
- consulting
- Design assistance
- Computer and peripheral installation
- Software installation and configuration
- Upgrade and replacement consulting
- Key contact training
- Maintenance (Emergency and Scheduled)
Local Area Network Servers:
- Netware system administration
- Apple OS X system administration
- Apple share/IP server administration
- Server configurations and upgrades
Educational Volume Software:
- Coordinate volume software purchases for titles not available through
- Information Technology Division(IT)
Assistance:
Technical Services Website:
- Announcements
- Event postings
- FAQs
- Important links
- Staff information
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